Pool Captains App Terms of Service and End User License Agreement

Effective date: September 15, 2026

These Terms of Service and End User License Agreement (the "Terms") govern access to and use of the Pool Captains application (the "App"), which is provided by Pool Captains FL Holdings, LLC ("Pool Captains," "we," "us," or "our"). The App is identified as "Pool Captains" in Intuit-facing app listings and connection screens. Internally, the App operates through Deckhand, Pool Captains' internal operations software.

The App is a workplace tool for Pool Captains employees and other workers we authorize. It is not a consumer product and is not offered to pool-service customers or the general public. By accessing or using the App, you agree to these Terms.

1. Eligibility and internal use

You may use the App only if Pool Captains has authorized you, issued or approved your login, and kept your access active. You may use it only for legitimate Pool Captains business. If your employment or authorization ends, your right to use the App ends immediately.

2. License and ownership

Subject to these Terms, Pool Captains grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the App for Pool Captains business while your account remains active. Pool Captains owns the App, including its software, design, and content, except for third-party materials and services.

3. QuickBooks connection

The App may connect to Pool Captains' QuickBooks company account so users with the required internal permission can view accounting data in an internal dashboard. This connection is read-only. The App never writes to QuickBooks. Instructions for ending the connection are available at https://poolcaptains.com/quickbooks-disconnect.

4. Acceptable use and account security

You agree to keep your login private and use two-factor authentication as required; use the App only for authorized Pool Captains work; access accounting information only if you have the required permission; not share information outside Pool Captains unless authorized; not interfere with the App or attempt unauthorized access; and not copy, modify, reverse engineer, or create derivative works from the App except as applicable law requires. Report suspected misuse to team@poolcaptains.com.

5. Privacy

Our Pool Captains App Privacy Policy is available at https://poolcaptains.com/privacy and is incorporated into these Terms.

6. Third-party services

QuickBooks is provided by Intuit and is subject to Intuit's applicable terms and policies.

7. Changes, availability, and termination

We may change, suspend, or discontinue the App or any feature, including the QuickBooks connection, at any time. We do not promise uninterrupted or error-free access. We may suspend or terminate your access at any time, including when your employment or authorization ends or if you violate these Terms. We may update these Terms by posting a revised version at this URL.

8. Disclaimers

The App is provided "as is" and "as available." To the fullest extent permitted by law, Pool Captains disclaims all express and implied warranties.

9. Limitation of liability

To the fullest extent permitted by law, Pool Captains and its managers, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or lost data, arising out of or related to these Terms or use of the App.

10. Governing law and venue

Florida law governs these Terms. Disputes will be brought in the state courts located in Walton County, Florida, or the United States District Court for the Northern District of Florida, Pensacola Division.

11. General terms

These Terms and the Pool Captains App Privacy Policy are the entire agreement about authorized use of the App.

12. Contact

Pool Captains FL Holdings, LLC
605 N County Hwy 393, Suite 13b
Santa Rosa Beach, FL 32459
Email: team@poolcaptains.com
Phone: 850.600.4256