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Let's get started

Tell us about your pool and we'll send you a custom quote. Once we have the details, we'll provide transparent pricing and our onboarding team will set clear expectations for what comes next. It takes just a few minutes to start.

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Our processOur process

How it works

Getting started with Pool Captains is straightforward. We gather the details, provide transparent pricing, and set clear expectations from day one. Here's how we chart the course together.

1.

Reach out

Contact us by phone or book online. We'll take it from there.

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Call us
2.

Share the details

We'll ask about your pool—size, equipment, and what you need. This helps us create an accurate quote.

3.

Receive your quote

We'll send a custom proposal with transparent pricing. No hidden fees. No surprises.

4.

Accept and onboard

Our onboarding team sets clear expectations and establishes your service schedule. Everything in place for success.

5.

We take command

Reliable weekly service, fast response times, and clear communication. Your pool is in good hands.

Testimonials

What our clients say

Our clients—homeowners, vacation rental companies, and HOAs—trust us to keep their pools swim-ready and their operations running smooth. When the water's clear and the work is done right, that's the best testimonial we can earn.

"Trustworthy and dependable ownership with a history of exceeding customer expectations in the service business. Would recommend!"

Josh Horton

Pool Captains client

"Great dependable service! Highly recommend this pool service."

Stacy King

Pool Captains client

"Incredible pool company with outstanding service."

Luke Hufham

Pool Captains client

"These guys got our pool looking great! Very professional service!"

Peter Hanna

Pool Captains client

"The communication was excellent from before they arrived till after they were done. Surprisingly professional"

Mark Chuckney

Pool Captains client

"Excellent company"

Destin Holland

Pool Captains client

Faqs

Questions? We've got answers.

Here's what most people want to know before they hire us. If you don't see your question here, reach out—we're happy to help.

How often do you service pools?

We offer flexible service plans to match how your pool is used throughout the year. Options range from consistent weekly service to increased twice-weekly care during busier seasons, with year-round and seasonal plans available. Together, we’ll recommend the right schedule to keep your pool clear, balanced, and dependable.

Do you offer emergency pool repairs?

Yes. We’re equipped to respond quickly when something goes wrong. Our team keeps commonly needed parts and equipment on hand, both in our warehouse and in repair vans, so many repairs can be handled without delay. The goal is always to minimize downtime and get your pool back to normal as efficiently as possible.

What's included in your weekly pool service?

Each weekly visit is designed to keep your pool clean, balanced, and running the way it should. Our standard service includes:

  • Skimming the surface to remove debris
  • Brushing pool walls, steps, and tile as needed
  • Emptying skimmer and pump baskets
  • Vacuuming the pool when necessary
  • Testing and balancing water chemistry
  • Adding required chemicals to maintain safe, clear water
  • Inspecting equipment for proper operation
  • Checking water level and circulation
  • Leaving the pool clean, orderly, and swim-ready

Every visit follows a consistent process, so nothing is missed and your pool stays in good hands week after week.

What's included in your guest ready care?

Guest-Ready Care provides a higher level of attention for pools that see heavier use. Service is performed more frequently, typically at least twice per week during busy seasons, with added steps to keep everything dialed in. This includes closer monitoring of water balance, additional cleaning as needed, and extra care around the pool area, such as blowing off the deck and straightening furniture.

The result is a consistently clean, inviting pool and surrounding space that’s ready to be enjoyed.

How does pricing work?

Pricing is based on a combination of service frequency and the specific needs of your pool. We offer base rates across several service tiers, including weekly service and increased twice-weekly care during part of the year or year-round.

Because no two pools are the same, final pricing is tailored to your property. Factors such as pool size, equipment, layout, surrounding trees, and whether there are multiple or rooftop pools are all considered. This approach ensures your pool gets the right level of care and your pricing stays fair and accurate.

Can you manage multiple pools?

Yes. We regularly manage multiple pools for homeowners, HOAs, and vacation rental companies. Our team has experience onboarding and maintaining large portfolios while keeping service consistent and standards high.

We operate with systems built for scale, allowing us to take on a high volume of pools without sacrificing quality. When you partner with Pool Captains, you can trust that every pool receives the same level of care and attention.

What areas do you serve?

We serve homes and properties throughout our territory, including Alys Beach, Gulf Place, Rosemary Beach, Seaside, Blue Mountain Beach, Inlet Beach, Sandestin, Sunnyside, Carillon Beach, Laguna Beach, Santa Rosa Beach, WaterColor, Dune Allen, Miramar Beach, Seagrove Beach, WaterSound, Grayton Beach, Panama City Beach, Seacrest Beach, Camp Creek, Emerald Bay, Watersound Origins, Naturewalk, Kelly Plantation, Regatta Bay, Point Washington, Draper Lake and more. Contact us to confirm we service your area and get a custom quote.