Hurricane Isaias Cleanup Update

Updated October 15, 2026.

We hope you're safe after Hurricane Isaias. Our crews are working overtime to get every pool back in pristine condition as quickly as we can.

What to expect

• Visits are taking longer. A typical 30 minute visit is taking 2+ hours at many pools. Your service day may shift this week, but you are scheduled and we will get to you.
• Extra cleanup and chemicals may mean additional charges. Many pools need extra cleanup beyond normal service, and heavy cleanups typically need additional chemicals. Both are billed on top of your regular service. We're keeping any additional fees reasonable, just enough to cover our added costs.

Storm intake form

The more details we know about the pools out there, the better we can send the right crew. Tell us about your pool's condition and we'll use it to plan our cleanup: open the storm intake form.

Latest updates

We'll add new updates here as the cleanup moves along, newest first.

• UPDATE · October 15, 2026, 10:15 AM CT
  We're making progress, but there's still lots of work to be done. It can take a couple of weeks for pools to get fully balanced again.
• October 13, 2026: Storm cleanup is underway. Our crews are working overtime across our service area to get every pool back in pristine condition.

Normal things to expect as pools recover

After a storm, a few things are common while a pool recovers. Here is what is normal to see along the way:

• Cloudy or hazy water. Fine particles can stay in the water until filtering and rebalancing catch up.
• Green or off-color water. Common after a storm until the pool is cleaned up and rebalanced.
• Debris or fine sediment settling on the floor. It settles out and gets vacuumed up.
• Leaves, pollen and sand in baskets and filters. We keep clearing them as we go.
• Filter pressure rising. The filter may need cleaning more often than usual.
• Higher chemical demand. Expect adjustments between visits.
• Small swings in pH and chlorine. These are normal as we rebalance.
• Extra brushing and vacuuming. Part of getting the pool back in shape.

These improve over time and as we keep visiting your pool. If you see anything outside this list, such as equipment damage, leaks, strange noises, a burning smell, or water level problems, please don't hesitate to reach out. Call us at 850.600.4256 or use the storm intake form.

More details

For anyone who wants the fuller picture, here is what is happening behind the updates above.

Why visits are taking longer

After a storm, a normal visit turns into a cleanup. Our techs are removing debris from the pool and deck, clearing leaves and sand out of skimmer and pump baskets, cleaning filters that have loaded up, and brushing walls and floors. Heavy rain also dilutes the water, so chemistry has to be tested and rebalanced before the pool is back where it should be.

What extra cleanup usually includes

Beyond the usual stop (skimming, emptying baskets, vacuuming, and brushing walls and floor), a storm cleanup can mean a deeper filter clean and more debris removal. Heavy cleanups usually need extra chemicals: shock to clear out what the storm brought in, algae prevention so it does not bloom in warm water, and rebalancing after rain dilution. As on every visit, techs test first and then add chemicals as needed. As noted above, extra cleanup and chemicals may be billed on top of your regular service.

How we prioritize

We route crews based on what we know about each pool. The details you share on the storm intake form help us send the right crew with the right supplies.

What you can safely do meanwhile

• Keep skimmer baskets clear.
• Remove large debris by hand, but only if it is safe to do so.
• Do not drain the pool.
• Leave underwater or flooded equipment off until we check it.
• Call us at 850.600.4256 if your equipment looks damaged or flooded.

Questions?

Reach us at 850.600.4256 or team@poolcaptains.com. Thank you for your patience as our team works through the storm cleanup.